Faq

1.What products do you offer?
We specialize in designing and creating a variety of creative and high-quality earphone cases, providing a unique and stylish look for your devices while offering protection.

2.What should I do if my product is damaged?
If your product is damaged upon arrival, please contact us immediately within 14 days of receiving it. We will issue a refund for any damaged items.

3.How long do I have to report an issue with my product?
You have 14 days from the date you receive the product to report any issues. Please contact us during this period if there is a problem.

4.How can I contact customer service?
Customer service email: cxdesignxx@gmail.com

5.Do you offer refunds for damaged products?
Yes, we provide refunds for products that are damaged upon arrival. Please make sure to report the damage within 14 days of receiving the product.

6.How long does shipping take?
Our standard shipping takes 9-11 days, while express shipping takes 3-7 days.

7.Where do you ship from?
We ship from Hong Kong.